Welcome to the new Panfishpro.com website.

Your private information is important to us

Today, using a credit card or debit card to make a purchase is routine. Yet do we ever stop to think about what happens with our private information when we use these bank cards? What happens to your card when you hand it over to a member of the wait staff at your favorite restaurants, or when you insert your card to pay at the pump at your local filling station? Some people refuse to use their bank cards to make purchases through the Internet, though completely unaware of the fact that most, in not all, of the places where their cards are used, use an Internet connection to authorize the purchase. Almost all establishments that accept bank cards use some type of Internet connection to obtain authorization for purchases. The Internet provides an inexpensive, fast, reliable and secure way to verify data.

More importantly than the quality products we offer, or the fact we ship most orders the same day they are received, is the professional way in which we handle your private information. We do not sell or lease shipping addresses, billing addresses, phone numbers, credit card numbers or email addresses. We don't make your private information available to anyone, ever, period. We do not keep records of credit card numbers or bank information. If you order by fax and use your bank/credit card, the numbers are never printed on paper. Your fax is electronically intercepted and the bank/credit card numbers are removed. Once the sale is complete, and you have received your products, we have no need for a credit card number. This is one reason we do not offer a log-in or sign-on page. We really do not need to retain your private information. Your ship to, bill to and email address is kept on file simply to expedite any future orders or correspondence.

The methods we use to process bank/credit card numbers exceed industry standards. We maintain physical, electronic and procedural safeguards designed to protect your personal information. Certain portions of our web site are monitored by advanced electronic surveillance, logging technologies and trained professionals. As mandated by credit card issuing banks for online retailers (Panfishpro.com), our web site is subject to random security scans to ensure private information is being processed in a secure environment.

Our Guarantee and Return Policy

To use our forms you will need to have the Adobe® Acrobat® Reader® installed on your computer. If you do not have this software, you may download a free copy from the Adobe® web site. Click here to visit Adobe.com for your copy. If you already have this software, click here for an immediate download of this form.

Every item on our web site comes with a 100% money back satisfaction guarantee. If for any reason you are not completely satisfied with your order when it arrives, simply return the item(s) in question for a prompt refund or exchange. Return your item(s) with the original, or copied receipt, and indicate your choice of either a refund or exchange. Although not necessary, you may use our return form found just to the left. When returning item(s) please indicate your desire for a refund or an exchange. When an exchange is necessary, please indicate the exchanged items wanted with our item numbers or the manufacturer’s part number.

To use our forms you will need to have the Adobe® Acrobat® Reader® installed on your computer. If you do not have this software, you may download a free copy from the Adobe® web site. Click here to visit Adobe.com for your copy. If you already have this software, click here for an immediate download of this form.

Please send your returns to

Panfishpro.com
847 S Randall Rd - 311
Elgin, IL 60123-3002

For your protection, and ours, please insure returns for the full value. COD's are not accepted. We cannot refund shipping charges on returns. We will refund your shipping charges on defective items or items sent in error.

Adobe® Acrobat® and Reader® are registered trademarks of Adobe Systems Incorporated.

Our Privacy Statement Simplified

Panfishpro and its parent company Nepsco Industries are committed to respecting and protecting your privacy. We won't send you junk email unless you ask us to. We don't sell or lease shipping addresses, billing addresses, phone numbers, credit card numbers or email addresses. We don't make your private information available to anyone, ever, period. Our web site is structured so that in general you can visit the site without identifying yourself, or revealing any personal information.

Information Panfishpro.com collects

On part of our web site, you can order products, make requests, and register to receive information. The types of personal information collected at these pages are names, contact and billing information, transaction, and bank/credit card information. You supply the personal and business contact information you choose. In order to tailor our subsequent communications to you and continuously improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, location, experience with our products, and more detailed contact preferences. Our web site also uses data analysis tools. The data gathered is information on how visitors use our web site. This information is used in creating a more relevant browsing experience.

How Panfishpro uses information

Panfishpro uses your information to better understand your needs and provide you with better service. We use your information to help you complete a transaction, to communicate back to you, to update you on service, benefits and to personalize our web sites for you. Credit card numbers are used only for payment processing and are not retained for any purposes. Unless we have your permission or are required by law, we will only share the personal data you provide online, by fax, or mail with the Panfishpro parent company, Nepsco Industries.

Security

Panfishpro is committed to ensuring the security of your information. To read more about our security policy, please click here.

About us

Many years ago, we were asked the question “why did you decide to start Panfishpro.com?” The answer of course was easy. To make available to everyone, one of the best lures we have ever used, the Cubby® Mini-Mite™ Jig.

We are avid fishermen from the Chicago land area, an area with its fair share of tackle outlets. Still, we couldn't find a good selection of Mini-Mite™ Jigs, and sometimes we couldn't find them at all. It was after visiting a tackle show and discovering the many colors Cubby® Fishing Tackle offered, did we then decide to start this web site.

As we suspected, many other fishermen from around this great country, and now the world, also had difficulties finding Cubby® Fishing Tackle products. Fishermen from everywhere have written to thank us for the tremendous selection, fast shipping and low shipping prices.

Today, we are still the only online tackle shop that offers everything made by Cubby® Fishing Tackle. In fact, we offer Cubby® Products that you can't even get from Cubby® Fishing Tackle, the Mini-Mite™ Jig in a Tube, in-a-tube, now available in 14 choices.

All Cubby® Fishing Tackle Products are heavily stocked and ready to ship, usually within 24 hours or less. Every order is carefully packed to insure it arrives in perfect condition, and we keep our customers up to date on the status of their orders. All orders are shipped with a 100% satisfaction guaranteed no questions asked return policy. If you're not happy with any of the products we send you, simply return them and we will promptly issue a refund.

When you place an order with Panfishpro.com, you not only get great products, you get a higher level of service, selection, our customer satisfaction guarantee and our promise to never share your private information with outside entities.

The names CUBBY, MINI MITE, JIG-IN-A-TUBE, NAIL-TAIL, and the configuration of the MINI MITE LURE are registered trademarks of CUBBY FISHING TACKLE.

Frequently Asked Questions

Listed below are the most frequently asked questions we receive here at Panfishpro. If you can't find the answer to your question, please do not hesitate to contact us.

When will you ship my order?

Generally, orders received Monday through Friday before 4PM central time are shipped on the same day. This applies only to orders received through our web site and via fax. Orders received after 4 PM central time are recorded as being received on the next business day. Orders received on U.S. national holidays, or weekends, are shipped on the next business day.

How much will you charge to ship my order?

$3.89 is all you will pay when your order ships to a U.S. address. For more information on our shipping and packaging prices and policy, click here.

Will you ship to my P.O. Box?

Yes.

How will you ship my order?

We use the USPS for most orders shipped within the U.S. Generally, you should expect to receive your order within 2 - 6 days. The transit time depends upon your distance from Illinois. USPS First Class and Global Priority are used when orders are shipped outside the U.S. For more information on our shipping and packaging prices and policy, click here.

What forms of payment do you accept?

When you place an order through our web site, or fax, you may use your Visa, Master Card, and Discover cards. In addition, when you mail your order you may use a personal check or money order. Using a personal check may delay shipment. Credit cards or money orders get your products shipped the same or next business day.

What is your return policy?

Every item on our web site comes with a 100% money back satisfaction guarantee . If you are not completely satisfied with your order when it arrives, we will refund your money or exchange any or all items. Simply return the product(s) you purchased within 15 days of receipt date and we will promptly execute your request. For your protection, and ours, please insure the package for its full value. COD's are not accepted. For more information on returns and guarantees, click here.

Where are your Cubby Fishing Rods?

This is not an item that we offer.

Do you sell the Mini-Mite display case, like the one found at my local tackle shop?

No. This item was designed for the local retail establishments.

Do you have a printed catalog to send me?

No, not at this time. Please check back later.

Can I buy bulk Mini-Mite™ or Mini-Mite™2 tails?

The Cubby® Mini-Mite™ and Mini-Mite™2 tails are not available as a separate item. We do offer the Mini-Mite Jig and Tail Pack. This item includes 3 rigged Mini-Mite Jigs and 8 extra Mini-Mite Tails. To see all the Mini-Mite Jig & Tail Packs, Click here .

Do you have a dealer price list?

No. Panfishpro is a reseller of the Cubby® Fishing Tackle products. Please contact your distributor for these items.

The names CUBBY, MINI MITE, JIG-IN-A-TUBE, NAIL-TAIL, and the configuration of the MINI MITE LURE are registered trademarks of CUBBY FISHING TACKLE.

Terms of Use

“We” Panfishpro and its parent company Nepsco Industries make this web site available for your use, subject to the terms and conditions outlined below.

When you access this web site by and including but not limited to browsing, download, ftp, wireless, search engine, third party, CD content, and or hyper linking, you agree to the terms and conditions below, which may at anytime be updated or revised.

Products and digital images on this site are protected by copyright, trademark and/or other intellectual property laws. Any unauthorized use of these materials or products at this site may violate state and national laws and the Terms of Use for this web site. “We” or the various suppliers of products and services found on this site do not grant any express or implied rights to use the materials or images. By accessing this site as described above, you agree not to copy, republish, frame, download, transmit, modify, rent, lease, loan, sell, assign, distribute, license, sublicense images found on this site (panfishpro.com) including printed materials such as order forms, catalogs or other printed materials we may offer, except as expressly authorized herein.

In addition to the products and images available on this site, we make available information and services provided by third parties. The Third-Party Services are governed by separate license agreements that accompany such services. “We” offer no guarantees and assume no responsibility or liability of any type with respect to the Third-Party Services, including any liability resulting from incompatibility between the Third-Party services and materials offered. You agree that you will not hold Panfishpro or Nepsco Industries responsible or liable with respect to the Third-Party Services or seek to do so.

The trademarks, logos, and service marks displayed on this site are the property of Panfishpro, Nepsco Industries, and other third parties. You are not permitted to use the marks without the prior written consent of Panfishpro, Nepsco Industries or other such third party that may own the marks. Panfishpro is a trademark of Nepsco Industries.

Except as indicated on this site, you may view, download, and print content from this site subject to the following conditions: The use of the content is to be used solely for personal information.

Except as expressly written, materials or services, this site, and all materials and services accessible through this site, are provided "as is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose, or the warranty of non-infringement. Without limiting the foregoing, “we” make no warranty that the products or materials will meet your requirements, the quality of any products, services, or materials purchased or accessible by you through the site will meet your expectations.

This site could include technical or other mistakes, inaccuracies, or typographical errors. “We” may make changes to the products at this site, including the prices and descriptions of any products listed herein, at any time without notice. The products at this site may be out of date, and “we” make no commitment to update such materials or information.

You understand and acknowledge that “we” do not control, endorse, or accept responsibility for any content, products, or services offered by third parties through the site, including, without limitation, third-party vendors and third parties accessible through links on the site, “we” make no representation or warranties whatsoever about any such third parties, their content, products, or services, any dealings you may have with such third parties are at your own risk, except where noted; and “we” shall not be liable or responsible for any content, products, or services offered by third parties, again, except where noted.

The use of the services or the downloading or other use of any materials through the site is done at your own discretion and risk and with your agreement that you will be solely responsible for any damage to your computer system, loss of data, or other harm that results from such activities. “We” assume no liability for any computer virus or other similar software code that is downloaded to your computer from the site or in connection with any services or materials offered through the site. No advice or information, whether oral or written, obtained by you from Panfishpro, Nepsco Industries or through the site shall create any warranty not expressly stated in the terms of use.

For information on how your personal data is used, please read our privacy statement.

Other ways to order our products

To use our forms you will need to have the Adobe® Acrobat® Reader® installed on your computer. If you do not have this software, you may download a free copy from the Adobe® web site. Click here to visit Adobe.com for your copy. If you already have this software, click here for an immediate download of this form.

The fastest way to receive your products is to place your order through our website or by fax. Generally, orders received Monday through Friday before 4PM central time are shipped on the same day. This applies only to orders received through our web site and via fax. Orders received after 4 PM central time are recorded as being received on the next business day. Orders received on U.S. national holidays, or weekends, are shipped on the next business day. For the entire year of 2011, 99.8% of the orders we received either through the internet, or by fax, shipped in less than 24 hours, with the majority of these shipping in less than 8 hours from the time they were received.

Should you not want to place your order over the Internet, we understand. That is why we have created an order blank that you download, print, fill out and mail or fax to us. Simply click the link below, or to the left, to begin the download. Download times will vary. No matter what your connection speed is, this process should take less than one minute.

Once you have downloaded and printed the order blank, browse our web site for the products that you would like to purchase and enter the item numbers and/or descriptions, prices and quantities. Fill in the appropriate shipping and billing information, then mail or fax the form to us. You will find our mailing address and fax number on the order form. We accept Visa, Master Card, Discover, money orders and personal checks. A personal check may delay your order.

To view and print our forms, you will need to have the Adobe® Acrobat® Reader® installed on your computer. If you do not have this software, you may download a free copy from the Adobe® web site. Click here to visit Adobe.com for your copy. If you already have this software, click here for an immediate download of this form.

Adobe® Acrobat® and Reader® are registered trademarks of Adobe Systems Incorporated.