Covid-19 – 4/2/2020 Update

We don’t know what other words to use, that haven’t already been used to described the current world situation. We have friends, family members and neighbors who have either lost their jobs or have been furloughed. Many of the local businesses we frequent have either closed for now, or offer limited hours and limited items. Groceries stores are also limiting the items for purchase, if you are lucky enough to find the items you need.

We are currently operating with a minimal staff. Whereas we would normally ship orders in 1 – 2 business days, it is now taking 2 – 3 business days. Our supply chain has been disrupted. We cannot order some of our packaging, or products we offer to our customers. Our internet providers are experiencing intermittent outages. Our order processing systems and software operate on cellular service when necessary. Cellular connection to the order processing systems is considerably slower than land-based connection. Tech support for our hardware and software systems are days behind schedule. We are doing the best we can at this difficult time.

We would like to take this opportunity to remind our customers that their safety, has been, and always will remain our greatest concern. Safety in terms of personal information, and we now add health concerns to the equation. Panfishpro does not have access to your credit/debit card information. This information is retained by our payment processing partners, leaders in the industry. Many smaller websites are on shared hosting systems. For added safety, our website is on a private hosting system.

The Centers for Disease Control and Prevention (CDC) does not offer definitive information on the spread of the Coronavirus Disease 2019 (COVID-19) through the mail system. Mentioned is only shipments from China. At Panfishpro, to this date, we have never received a shipment direct from China. Should evidence be presented by the CDC concluding the spread of the Coronavirus Disease 2019 (COVID-19) through the mail system, we will swiftly and decisively address the situation.

Above all else, we only wish this pandemic to dissipate in an expeditious and unceremonious conclusion. Please look after the safety of family, loved ones and yourself. Thank you for visiting our website.

For more information on the Coronavirus Disease 2019 (COVID-19), please see the CDC Coronavirus (COVID-19) page.

“panfishpro” and “millions of fish, countless memories.” are registered trademarks of Nepsco Industries.