Frequently Asked Questions

Listed below are most of the questions we receive here at Panfishpro.com. If you can’t find the answer(s) to your question(s), please do not hesitate to contact us.

Orders are usually shipped within 1 – 2 business days after they are received, excluding federal holidays and weekends, unless otherwise noted. For more detailed shipping information, please see our Shipping Policies and Rates. Did we mention, included with every order is a FREE gift!


First class service is a flat $3.99. Priority service is a flat $14.95. For more information,  please see our Shipping Policies and Rates.

Yes, if you provide your P.O. Box as your ship to address.

This depends upon the shipping service you choose at check-out time, and your distance from our warehouse located just west of Chicago, Illinois. The transit times for First Class service are typically 2 - 10 days, and 2 - 5 business days for Priority service. The map below illustrates transit times for First Class service;


ZONE 1: *2-3 DAYS    ZONE 2: *3-4 DAYS    ZONE 3: *4-5 DAYS   ZONE 4: *5-6 DAYS   ZONE 5: *6-7 DAYS
ALASKA AND HAWAII: *7-10 DAYS


*Transit times are typical, and are not guaranteed.

Yes. We have found that undelivered orders are almost non-existent when a signature is necessary for delivery. We will waive a package signature request when a completed Package Delivery Signature Waiver Form is on file. View here for more information.

When you place an order through our website, you may use your Visa, MasterCard, Discover, AMEX, Amazon Pay or PayPal. When placing an order by mail or fax, you may use your Visa, MasterCard, Discover, AMEX, PayPal, check or money order. Credit/Debit card or money order will expedite the shipment of your order when ordering by mail. If ordering by mail, please see Other Ways to Order Our Products.


Unless otherwise noted, every item on our website comes with a 100% money back satisfaction guarantee. If you are not completely satisfied with your order when it arrives, we will refund your money or exchange any or all items. Simply return the product(s) you purchased within 30 days of order date, indicated on your receipt, and we will promptly execute your request. For your protection, and ours, please insure your return package, if applicable, for its full value. COD's are not accepted. For more information, please see our Our Guarantee and Return Policy.

This is not an item we offer.

No. Panfishpro.com is a reseller of the products found on our website.

AMAZON AND AMAZON PAY ARE REGISTERED TRADEMARKS OF AMAZON TECHNOLOGIES, INC.

PAYPAL IS A REGISTERED TRADEMARK OF PAYPAL HOLDINGS INC.

“PANFISHPRO” AND “MILLIONS OF FISH, COUNTLESS MEMORIES.” ARE REGISTERED TRADEMARK OF PANFISHPRO, LLC.