Listed below are the most frequently asked questions we receive here at Panfishpro.com. If you can't find the answer(s) to your question, please do not hesitate to
When will you ship my order?
Orders received Monday through Friday, before 4:00 PM CT, are shipped on the same day, excluding U.S. federal holidays and weekends. For more detailed shipping information, please visit our Shipping Policies and Rates page,
Check our calendar on facebook for precise shipping dates, click here.
How much will you charge to ship my order?
$5.95 is all you will pay when your order ships to a U.S. address. For more information on our shipping and packaging prices and policy,
Will you ship to my P.O. Box?
How long before my order arrives?
Orders are shipped from our warehouse located just outside of Chicago, Illinois. U.S. orders usually arrive at their destinations within 3-8 days of being shipped. If a valid email address is included with your order, we will email a shipping confirmation which will include a package tracking link. Orders received Monday through Friday before 4:00 PM CT are shipped on the same day they are placed. This excludes federal holidays and weekends, and applies only to orders received through our website. Orders received after 4:00 PM CT are recorded as being received on the next business day. Orders received on federal holidays, or weekends, are shipped on the next business day. For the entire year of 2016, 99.91% of the orders we received through the Internet shipped in less than 24 hours, with the majority of these shipping in less than 8 hours from the time they were received. All packages require a signature for delivery.
What forms of payment do you accept?
When you place an order through our website, or by fax, your may use your Visa, MasterCard, or Discover cards. When placing an order by mail, you may use your Visa, MasterCard, Discover card, checks or money orders. A money order will expedite the shipment of your order. If ordering by mail, please use our order form, which you will find on this page, click here.
What is your return policy?
Every item on our web site comes with a 100% money back satisfaction guarantee. If you are not completely satisfied with your order when it arrives, we will refund your money or exchange any or all items. Simply return the product(s) you purchased within 30 days of order date, indicated on your receipt, and we will promptly execute your request. For your protection, and ours, please insure your return package, if applicable, for its full value. COD's are not accepted. For more information on returns and guarantees, click here.
Where are your Cubby Fishing Rods?
The Cubby Ultra Light Fishing Rod is no longer being made.
Do you sell the Cubby Mini-Mite Jig display case, like the one found at my local tackle shop?
No. This item was designed for the local retail establishments, so that a single Cubby Mini-Mite Jig could be purchased.
Do you have a dealer price list?
No. Panfishpro.com is a reseller of the products found on our website.
The following names are Registered Trademarks of Cubby Fishing Tackle: Cubby, Mini-Mite, Mini-Mite2, Big Mini-Mite, JIG-IN-A-TUBE, TRANS-GLO, Nail Tails, and the configuration of the Mini-Mite family of lure tails. Cubby Fishing Tackle is not affiliated in any way with Panfishpro.com. Adobe Reader is a registered trademark of Adobe Systems Incorporated.