Our Guarantee and Return Policy
Unless noted otherwise, every item on our website comes with a 100% money back satisfaction guarantee. If for any reason you are not completely satisfied with your order when it arrives, simply return the item(s) in question, within 30 days, for a prompt refund or exchange. Although not necessary, you may use our return form found below. When returning item(s), please indicate your desire for a refund or an exchange. When an exchange is necessary, please indicate the exchanged items wanted with our item numbers or the manufacturer’s part number.
To use our forms, you will need to have the Adobe Acrobat Reader installed on your computer. If you do not have this software, you may download a free copy from the Adobe web site. For your free copy, click here to visit Adobe.com. If you already have this software, click here for an immediate download of this form.
Please send your returns to:
847 S Randall Rd # 311
Elgin, IL 60123-3002
For your protection, and ours, please insure returns for the full value. COD’s are not accepted. We cannot refund shipping charges on returns. We will refund your shipping charges on defective items or items sent in error.
“ADOBE” AND “ACROBAT” SOFTWARE ARE REGISTERED TRADEMARK OF ADOBE INC.
“PANFISHPRO” AND “MILLIONS OF FISH, COUNTLESS MEMORIES.” ARE REGISTERED TRADEMARKS OF NEPSCO INDUSTRIES.